To contact the Central IT Department Support, you must be an internal employee of Castle Tech Group or an external contractor with a valid @caronsale.de email address.
IT Support
IT-Support
We're here to help. Choose your preferred method below to contact our IT department.
Send us a message and we'll get back to you shortly.
it-support@caronsale.de
Ticket Portal
Submit and track requests through our portal.
Open Ticket Portal
New: You can now use /assist or direct message @assist within Slack to create IT Support Tickets.
Support Hours
Supportzeiten
Monday – Friday
08:00 – 16:00 CET
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